Privacy Policy.

Last updated: 2026

Luxix is a trading name of Luxix Holdings, [REGISTERED ADDRESS — replace before publishing]. Company number: [COMPANY NUMBER — replace before publishing].

This privacy policy explains how we collect, use, and protect your personal data when you visit luxix.co or purchase our products. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data controller

The data controller is Luxix Holdings. For any data protection inquiries, contact: hello@luxix.co.

What data we collect

We collect the minimum data necessary to process your purchase and provide support:

• Purchase data: name, email address, billing address, and payment information (processed by Stripe — we do not store card details).
• Communication data: emails you send to hello@luxix.co, including the content and any attachments.
• Newsletter data: email address, if you subscribe to the Luxix newsletter via the footer form (processed by Buttondown).

We do not use analytics cookies, marketing cookies, or any third-party tracking on this website.

Lawful basis for processing

• Contract: processing your purchase and delivering the template files.
• Legitimate interest: responding to support inquiries and improving our products.
• Consent: sending you newsletter emails (you can unsubscribe at any time).

How we use your data

• To process and deliver your template purchase.
• To provide support during your 6-month support window.
• To send product updates and newsletter content (if subscribed).
• To comply with legal obligations (tax records, fraud prevention).

Data sharing

We share data only with the following third-party processors, each of which maintains their own GDPR-compliant privacy policies:

• Stripe — payment processing.
• Buttondown — newsletter delivery.

We do not sell, rent, or share your personal data with any other third parties.

Data retention

Purchase records are retained for 7 years to comply with UK tax obligations. Communication data is retained for the duration of your support window plus 12 months. Newsletter subscriptions are retained until you unsubscribe.

Your rights

Under UK GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise any of these rights, contact hello@luxix.co. We will respond within 30 days.

Complaints

If you believe your data has been mishandled, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.