How can we help?

Luxix is a premium WordPress template studio. Every template in the catalog is designed by Mr. Captrion for high-value industries — fintech, luxury, and finance. Templates are one-time purchases with lifetime updates included.

Every template has a live demo running on a real WordPress installation. Visit the templates page, click "Preview" on any template, and browse the full site in your browser. No account or sign-up required.

After payment, you will receive your template files via email within 24 hours. The email includes a .zip file containing the full WordPress theme, demo content, and documentation.

1. Log in to your WordPress dashboard. 2. Go to Appearance → Themes → Add New → Upload Theme. 3. Upload the .zip file from your purchase. 4. Activate the theme. 5. Install the required plugins when prompted (including Elementor). 6. Import the demo content using the one-click importer included with the theme. Full documentation is included in your download.

All Luxix templates require WordPress 6.0 or later. We recommend always running the latest stable version of WordPress for security and compatibility.

The free version of Elementor is sufficient for basic editing. Some advanced features (custom headers, footers, and dynamic content) may require Elementor Pro. Each template's documentation specifies which version is recommended.

Yes. All templates use Elementor's global settings for colours, typography, and spacing. Changes made in the global settings apply across the entire site automatically. No code editing required.

Yes. Templates are fully editable WordPress sites. You can add new pages, remove existing ones, rearrange sections, and create entirely new layouts using Elementor's drag-and-drop editor.

Luxix offers a professional customization service starting at $179. I'll handle the content, branding, and launch so you don't have to. For smaller questions, email hello@luxix.co during your 6-month support window.

Solo ($79) — for personal projects, one website. Studio ($149) — for freelancers and agencies doing client work. Unlimited ($329) — no restrictions on number of sites or commercial use. See the full licensing page for details.

Yes, with a Studio or Unlimited licence. The Solo licence is for personal projects only and does not cover client work. If you're building websites for clients, choose Studio or Unlimited.

Digital downloads are non-refundable once the template has been delivered. If you haven't received your files yet, you may request a full refund within 14 days of purchase. Refunds are always available for faulty downloads, duplicate purchases, or payment errors. See the full refund policy.

A receipt is sent automatically after every purchase via Stripe. If you need a formal invoice with specific billing details, email hello@luxix.co with your purchase reference and desired invoice details.

Every purchase includes 6 months of direct email support. After 6 months, you continue receiving lifetime updates — you just won't have access to direct support via email. This help section and all documentation remain available indefinitely.

Every template you purchase includes free updates forever. When new versions are released — bug fixes, WordPress compatibility updates, new features — you'll receive them at no additional cost. There is no renewal and no expiration. See the updates page for the latest changes.